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Alpha Insurance S.A. ( “Alpha” ), formerly “Nationale Suisse Belgium”, is a Belgian composite insurance company, authorised by the National Bank of Belgium. Whilst Alpha no longer issues new business, it does continue to service the remaining in-force business. Alpha’s operations will continue to focus on efficient client servicing & claims management while ensuring service levels to existing policyholders are maintained.

We continually seek to improve our services, striving to meet and exceed our policyholders’ expectations in order to provide a professional, courteous and quality experience.

Alpha is part of Enstar Group Limited (“Enstar”). Enstar is a multi-faceted insurance group that offers innovative capital release solutions and specialty underwriting capabilities through its network of group companies in Bermuda, the United States, the United Kingdom, Continental Europe, Australia, and other international locations. Enstar is listed on the NASDAQ Global Select Market under the ticker symbol “ESGR”.


Nerviërslaan 85
B-1040 Brussels
Tel. +32 2 220 32 11

Company Details

Authorisation Number:


Company Number:

0403.274.332-RPR Brussels

Contact Person

Executive team

Kim Torbeyns
Chief Executive Officer

Maxime Ronsmans
Chief Financial Officer

David Matthys
Legal, Compliance & Risk Officer

Claims Department Non-Life
+32 2 220 34 06

Accounting Department
+32 2 220 34 94

Complaint Handling

For lodging complaints, you can deliver your grievances to the Ombudsman of Alpha Insurance ( or to the “Ombudsman van de Verzekeringen, de Meeûssquare 35,1000 Brussels” (+32 (2) 547 58 71,

Solvency and Financial Condition Report (SFCR)